Privacy Policy

At ABC-STONE, accessible from abc-stone.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ABC-STONE and how we use it.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Contact Information: Name, email address, shipping address, and phone number (especially for large-scale delivery coordination).

  • Business Information: For our "Small B" and designer partners, we may collect company names and professional credentials for trade discounts.

  • Transaction Data: Details about the products you have purchased. (Note: We do not store your credit card information on our servers; this is handled by our secure payment processors).

  • Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, ship, and track your bespoke stone hardware orders.

  • Communicate with you regarding order status, technical installation support, or project inquiries.

  • Coordinate with customs authorities for DDP (Delivered Duty Paid) shipping to the USA, Canada, UK, Australia, and EU.

  • Prevent fraudulent transactions and enhance the security of our website.

  • Send periodic emails regarding new collections or professional trade programs (you may opt-out at any time).

3. Sharing Your Information

We do not sell your personal data. We only share information with third parties necessary to fulfill our service to you:

  • Logistics Partners: To deliver your heavy-duty stone products to your doorstep.

  • Payment Processors: To securely process your payments via SSL-encrypted gateways.

  • Customs Brokers: To facilitate the pre-payment of duties for our DDP service regions.

4. Cookies and Web Beacons

ABC-STONE uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Your Data Protection Rights

Depending on your location (such as the EU under GDPR or California under CCPA), you have the following rights:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data.

6. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • Brand: ABC-STONE

  • Email: service@abc-stone.com

  • Phone/WhatsApp: +1 213-675-7868